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2024-11-25 21:23:44 -06:00
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docs/clients.md
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@@ -521,7 +521,7 @@ ipsec trafficstatus
**Note:** The registry change below is only required if you use IPsec/L2TP mode to connect to the VPN. It is NOT required for the [IKEv2](ikev2-howto.md) and [IPsec/XAuth](clients-xauth.md) modes.
To fix this error, a [one-time registry change](https://documentation.meraki.com/MX-Z/Client_VPN/Troubleshooting_Client_VPN#Windows_Error_809) is required because the VPN server and/or client is behind NAT (e.g. home router). Download and import the `.reg` file below, or run the following from an [elevated command prompt](http://www.winhelponline.com/blog/open-elevated-command-prompt-windows/). **You must reboot your PC when finished.**
To fix this error, a one-time registry change is required because the VPN server and/or client is behind NAT (e.g. home router). Download and import the `.reg` file below, or run the following from an [elevated command prompt](http://www.winhelponline.com/blog/open-elevated-command-prompt-windows/). **You must reboot your PC when finished.**
- For Windows Vista, 7, 8, 10 and 11 ([download .reg file](https://github.com/hwdsl2/vpn-extras/releases/download/v1.0.0/Fix_VPN_Error_809_Windows_Vista_7_8_10_Reboot_Required.reg))
@@ -549,7 +549,7 @@ Although uncommon, some Windows systems disable IPsec encryption, causing the co
> Error 691: The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.
For error 789, click [here](https://documentation.meraki.com/MX/Client_VPN/Troubleshooting_Client_VPN#Windows_Error_789) for troubleshooting information. For error 691, you may try removing and recreating the VPN connection, by following the instructions in this document. Make sure that the VPN credentials are entered correctly.
For error 789, click [here](https://documentation.meraki.com/MX/Client_VPN/Guided_Client_VPN_Troubleshooting/Unable_to_Connect_to_Client_VPN_from_Some_Devices) for troubleshooting information. For error 691, you may try removing and recreating the VPN connection, by following the instructions in this document. Make sure that the VPN credentials are entered correctly.
### Windows error 628 or 766